Introduction:
Aggression and violence in the workplace can be a stressful and unpleasant experience for anyone. Unfortunately, it is a reality that many workers face on a daily basis. Whether it comes from a customer, service user, colleague, or boss, it can have a significant impact on one's performance, personal relationships, mental health, and overall wellbeing.

Course Objectives:
This course aims to equip workers with the necessary skills to identify warning signs of aggression and violence, handle difficult situations, and protect themselves from harm. By the end of the course, participants will have a better understanding of the consequences of not tackling the issue and the importance of taking action to keep everyone safe.

Why take this course:
If you work in a profession where emotions may already be running high, such as healthcare or social housing, knowing how to handle aggressive and violent situations is vital. However, violence and aggression can happen in any workplace, making it essential for all workers to know how to spot potential situations and handle them effectively. By taking this course, you will gain the knowledge and skills needed to keep yourself and others safe in the workplace.

Conclusion:
Aggression and violence in the workplace can have a significant impact on one's wellbeing and performance. This course provides workers with the necessary tools to identify warning signs, handle difficult situations, and protect themselves from harm. By taking action and addressing these issues, we can create a safer and more productive workplace for everyone.