Whatever your role, you’ll find that developing your emotional intelligence is a key life skill. We could all benefit from refining our EI, because it’s something we use every day. Better EI will help you control your emotions appropriately, which in turn will enhance your career and personal life, and help make you a more well-rounded person. Being emotionally intelligent will help to open doors and defuse potentially difficult situations, such as times where cooler heads need to prevail.

What you will learn
Throughout this course, you’ll discover some great ways to make the most of your intelligence. We’ll explain what emotional intelligence really is, help you understand the benefits of becoming more emotionally intelligent, and describe how you can use emotional intelligence to become an effective leader to your team.

About this course
Shed a tear at the beginning of Up? Totally normal, it’s harrowing. But if you’re still bawling by the time the house is floating across South America, it’s fair to say you might not be in complete control of your emotions.

That’s okay. It happens. But it can put you at a disadvantage when it comes to your working life. Emotional intelligence is the ability to understand, use, and manage your emotions in positive ways which lead to, well, positive effects. Like more effective communication, for example. Or the ability to empathise, defuse conflicts, overcome challenges and relieve stress. That’s where this course will help. We’re going to take a look at exactly how you can use your EI to take control of your emotions.